Don’t I need to use an EU-based analytics solution to be GDPR compliant?
No, the European Commission has given an adequacy ruling for Canada, so using Fathom (we’re a Canadian company) means you’re just as compliant with GDPR and Schrems II. If for some reason Canada loses its adequacy decision (extremely unlikely), Fathom is 50% European owned, so we’d open a separate company in Europe that would take over processing EU traffic.
Where is EU visitor data processed with Fathom?
In the EU. Our EU Cloud is monitored 24/7, highly available (across three regions in the EU), multi-region and has enough capacity to process “Sir Lewis Hamilton” level traffic (even if you're a RedBull fan).
Is Fathom (as a Canadian company) fully GDPR compliant?
Yes, we very much are. We work with legal experts and lawyers from the EU and around the world to ensure our solution is completely compliant (including the Schrems II ruling). As a Canadian company, we have an adequacy ruling under the GDPR as well.
How do I set up EU isolation?
EU isolation is available to all customers, on all plans, and automatically runs, to ensure all customers comply with privacy laws. We enable this by default for everyone on every plan.
Is Google Analytics illegal in the EU?
As of January 13, 2022, it very much is. You can read about this ruling here, and check out our EU isolation feature, which specifically helps our customers stay compliant in light of that ruling.
Can I import historical GA data?
You bet! Use our GA importer to save your UA data from being deleted by Google Analytics, or to get you GA4 data into a much simpler analytics tool. We offer this at no charge and your monthly volume plan will not increase, no matter how many pageviews you import.